Quote from: varChar on April 18, 2015, 09:59:59 PM

I emailed Magnus Daar yesterday. Hopefully I'll get a response on monday. Perhaps he doing a lot of knc cases. But one of them are this where knc emailed and said that they couldn't deliver the Titan because of "technical issues in the selection process".
That's about the bonus miner were people choose a Titan instead of a Neptune.

As I said, I haven't talked to him yet. But I heard from another one that if there are more then 20 people in this case. The lawyer will take the cost's in the trial, if there will be one.

I held off contacting the lawyer, i wanted to give it one week to see if KNC was seriously only going to refund 1/3 of the price paid. They notified me today they have decided to refund the full USD value paid for the mini Titans.

The email stated they are refunding all batch 2 mini Titan customers in full, so they are stepping up to the plate and doing the right thing for those of us who had our batch 2 mini Titan order cancelled. No word on when the refunds will be processed, but knowing they aren't waiting for the price of Bitcoin to drop to save money on the refund makes waiting on a refund much much less stressful.

edit: just reread your post varchar, my order wasn't a bonus miner it was a standard order for the mini Titan. I quoted you since you responded to me earlier in the thread. If you were waiting on a bonus Titan I don't know anything about how that's going to be handled. If you ordered a mini Titan and it was cancelled they are issuing full refunds.