Been waiting over 36 hours for munster v glasgow to be graded
http://www.bbc.co.uk/sport/0/rugby-union/32929818Contacted support after 12 hours, took them almost a day to respond:
"Thanks for getting in touch with us, all of your pending bets have now been settled and your account credited accordingly."
Its been 6 hours since I got this response and the bet has still not been graded and is still pending. I contacted supported again, I guess it will be another day before they respond...
Just thought I would share with everyone what betting on Cloudbet and dealing with their customer support can be like. I've tried to be patient but I think this is unacceptable and people should know what to expect from them.
they are too busy in refreshing their servers..
two days back i had also sent them mail for wrong bet selection i bet on middlesex and their system selected sussex ..i mailed them that their system was not beheaving well orderly and they replied back me today morning..almost 30 hours....with sad reply to me..just will say cloudbet you never accept your folly..never down on your knee..thinks you are perfect...please remove this thinking of yours..
you are the best gambling i ever know...you will be the best if you remove your i attitute..
thats all..
thankyou.