Quote from: FortuneJack on June 30, 2015, 01:09:36 PM

Quote from: dakrusha on June 30, 2015, 12:46:00 PM

You told me it was being handled after twelve hours of nothing. Then I don't hear from you for another twenty hours. Whether my reaction was over reaching, which it might have been, your reply and blaming me for the situation is ridiculous. Sorry for the acrimonious remarks but as a person in the customer service field you should be better equipped to respond. My remarks got the job done because prior to that , you did nothing. It's not about the money, I know your legit. It's about doing what you said you were going to do and keeping me informed. But, that being said, I apologize forv my juvenile vitriol bit your initial response in blaming me with no actual proof of culpability is what triggered it. Good day.

Our technical team informed me after the investigation that you indicated a wrong wallet and instantly I transferred the money to you. You said it yourself that you could not see the transaction on the server, so that explains it.

So what if it was your fault? We returned it back. I stressed it only after you insulted us. Mistakes happen, just try not to transfer money to someone else's wallet, then we can't return it. Transactions made to non-existent wallet can be fixed.

And we again apologize for the delay in answer.

found a little visual bug.

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