Quote from: Xialla on September 09, 2015, 04:47:03 PM

Quote from: pawel7777 on September 09, 2015, 04:06:18 PM

Why do you actually blame Bitstamp not the bank in this case?

Providing your bank is part of RB group (if not, let bitstamp know), there's not much Bitstamp can do about it (I don't think you realise the gap between RB and Bitstamp if you think they can sort this out on 'b2b level'). If you're not happy with your bank's policy, just switch to more friendly one.

Related reddit posts:

https://www.reddit.com/r/Bitcoin/comments/3d9dyw/raiffeisen_bank_declines_money_transfers_to/
https://www.reddit.com/r/Bitcoin/comments/3bwuwi/now_its_real_raiffeisenbank_austria_blocked_my/

well, few facts:

1* my bank is Airbank, which is not even part of Raiffeisen Banking Group (it is part of PPF group - http://www.ppf.eu/en/companies/air-bank) - I took me literally 7 seconds to check it with google.
2* if there is problem with withdraws to one of the major bank groups in Europe, where is their official statement on web?
3* they allowed me to deposit from my bank account and rejects withdraw to same account few days later. really?

you know, I'm quite long with bitcoin and I don't care so much, as it may looks like. anyway, those small catches may demotivate average Joe's even start thinking about bitcoin. sadly, this is how it works..

Agree. They could/should do better regarding informing people. But have you tried contacting them and point out that your bank is not part of RG group? Logically, if your deposits go through fine, there shouldn't be any issues with withdrawals (unless bank changes policy in between).

Looks like you got very lousy info from customer service.