Quote from: LD-ZOGY8 on November 13, 2012, 03:24:28 PM

Quote from: dustintrammell on November 13, 2012, 02:38:27 AM

After opening a support request, that will sit there with no response until I post a comment to it. Usually after I post the comment, "Support" will respond and process my withdrawal. I have had two withdrawals processed this way and two that remain in the "Booked" state.

Thanks for the tip, I'm going to give that a try right now.

I am also having trouble getting $1500 USD out. Made request 11/1. Was asked to update my account info. I did so, they closed support case. Transfer sits as "booked" in their UI. Tomorrow will be the end of their 7-14 day expectation. I will open a new support ticket.

Not happy with this exchange at all.