Quote from: Syke on December 02, 2012, 07:15:53 AM

Quote from: Inaba on December 02, 2012, 02:27:16 AM

Everything I say can be backed up with facts...

Can you explain the facts behind these quotes?

Quote from: BFL_Josh

There was a flaw in the chip that needed to be addressed and it pushed the date out, plain and simple.

Quote from: BFL-Engineer on November 28, 2012, 02:42:08 PM

There is a correction to be made: Chips are not and were not flawed.

Quote from: eldentyrell on December 02, 2012, 12:05:11 AM

Quote from: PuertoLibre on December 01, 2012, 11:32:21 PM

Hence, this is why the framing of the information....seems a bit off.

Be careful. If you point out inconsistencies and ambiguities in BFL's announcements Josh will start rageflaming you. Spoken from experience.

"Algunos de los que son culpables tienden a defenderse, incluso cuando nadie los está acusando de nada." -- Old Spanish Proverb

Tranlation: "Some who feel guilty of some matter will tend to defend themselves, even when no one is accusing them of anything."

@ BFL Representative

As you have pinned me and quite a few others (at an ever increasing rate) as having a pathology to lie, please place us on all on collective ignore. (Quickly!)

This way you blood pressure returns to normal and you turn less green (unlike the Hulk) when responding to some "non-sense" from former or prospective customers.

Or

Waste more seconds of your life addressing anything and everything in an agitated and unreasonable tone. Rather choosing to unleash the utter might of your rage and psychoanalysis on every respondent.

[Note: Keep in mind that you are not a qualified mental health professional and therefore are not qualified (no not even certified) to evaluate the mental condition or status of any individual.]

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Please, tap the ignore button. If you are convinced that nothing can be done, do what is right. (plus ignore any facts to the contrary)

I still stand behind the idea of exellent customer service from each vendor. I do not think that customers (present, former or prospective] are somehow "trash" (my word) once a refund has been issued.

Nor do I believe that the employees under Jody or your care are "wasting" their resources doing the job which they are intended to perform and fulfill (with a smile behind the keyboard or the phone).

Last I checked, customers are not "resource leechers" (my word). They are a valuable part of your business. If your customer is irate, it is up to you, the employee to man up and earn your pay.

If that keeps your blood pressure high or keeps you up at night...find a way out of that role or find a better job where your experience and mannerisms are better suited.

etc etc etc...