Quote from: Betcoin.AG on September 12, 2016, 07:12:33 PM

We are contemplating a self moderated thread in order to more effectively address the issues of our great players as many questions are lost in the spam comments and remarks.

On the the one hand it will allow us to focus on assisting players, but on the other our thread won't be bumped as much which always helps us attract more visitors.

Any thoughts are appreciated.

I think you should clarify what you consider spam and provide guidelines so players know is ok and not ok to post.

Many of your great players questions are ignored because you choose to ignore them. Sometimes they just choose to accept that their question was ignored, other times they ask the question again. And again. And again. Thinking that maybe they will eventually receive an answer.

For example Dooglus posted this on April 7th at 1030 am:

Quote from: dooglus on April 07, 2016, 02:33:25 PM

Quote from: Betcoin.AG on March 03, 2016, 07:46:26 PM

After an extensive review and research, Betcoin Poker was able to pinpoint the programming error that caused the rake overcharges from 10/30/15-12/9/15 and is providing refunds to players or a Daily Coin Ticket based on the following criteria. If a player played at Betcoin Poker using the 100% rakeback promo, the player will technically owe funds to Betcoin. Instead of taking these funds from the player account, the player can create a ticket requesting a Daily Coin Ticket in lieu of the account review.

Each player requesting a refund of the overcharged rake must create a ticket here: www.betcoin.ag/support. The review of the player account will take up to 10 business days to complete. If the player owes Betcoin funds, the player's account will be deducted those funds, however if the player chooses to accept a ticket in lieu of a review, the player will be awarded the ticket.

I don't think I fully understand.

Are you saying that you may have accidentally taken too much money from me, but in order to find out whether you did I have to forego a free tournament entry?

How am I meant to know whether the value of the proposed bribe is bigger or smaller than the amount you accidentally took from me before you tell me how much you took from me?

Couldn't you just tell me how much you took? It shouldn't be too hard to make a list of how much each player is short:

  Loop over all the hands in the affected period {
   Calculate the amount of rake taken
   Subtract the amount of rake that should have been taken
   Assign the difference to the relevant player totals
  }

If that's too much, could you maybe send me my hand history over the relevant period so I can do the math for myself please?

Thanks.

That same day and the next, you posted 3 times in the same thread (this thread) :

Quote from: Betcoin.AG on April 07, 2016, 08:13:16 PM

Congratulations Crazywack on the legendary status!

Quote from: Betcoin.AG on April 07, 2016, 08:14:23 PM

Betcoin Poker Presents the OSS VI with a GTD Prizepool of Nearly 6,000 BTC!

Betcoin Poker will host the Online Super Series VI from April 15-24, a 76-event festival that will pay out nearly 6,000 BTC guaranteed.

Betcoin Poker will host the Online Super Series VI from April 15-24, a 76-event festival that will pay out nearly 6,000 BTC guaranteed.

Join us at Betcoin Poker on April 15 when OSS VI kicks off at 2:00 p.m. ET with a 35 BTC GTD event for the entry fee of only 0.03 BTC. There are at least six events scheduled each day of the 10-day festival culminating in the Million Dollar Sunday 2,400 BTC GTD event.

Join us here at Betcoin Poker for more information as we get closer to the start of OSS VI.

-snip-

https://www.betcoin.ag/betcoin-poker-presents-oss-vi-gtd-prizepool-nearly-6000-btc

Quote from: Betcoin.AG on April 08, 2016, 05:34:06 PM

Betcoin Poker Brings You The Playpen!

Why should high stakes players have all the fun? Introducing The Playpen.the micro-stakes cash game in time based tournament format with all the feel of big stakes poker!

Why should high stakes players have all the fun? Introducing The Playpen.the micro-stakes cash game in time based tournament format with all the feel of big stakes poker!

You start The Playpen tourney with 1,000 chips valued at 1 penny (0.00002 btc) each. Blinds start at 5/10 and increase every 13 minutes. After four 13 minute levels of play, the tournament is over and the chips you have in front of you are converted to cash and credited to your account! For instance if you have 30,000 chips, youve won 0.7236 btc ($300)!

The whole tournament takes just 60 minutes to play and you can parlay your 0.024 btc ($10) buy-in into hundreds while experiencing the thrill of big blind poker!

-snip-

https://www.betcoin.ag/betcoin-poker-brings-you-playpen

The PLAYPEN is back guys check the lobby!

Then Dooglus asked again for a response:

Quote from: dooglus on April 08, 2016, 05:57:29 PM

Please respond.

Do you consider the first post by Dooglus spam?

What about when he said "please respond". Was that considered spam?

Are these the types of posts you would delete in your own self-moderated thread?

What one person considers spam might not be considered spam to someone else. In the example above, many would consider Betcoin.ag to be the party guilty of spamming.

Do you consider this post I'm making right now spam?