Quote from: w00dface on April 08, 2016, 05:31:58 PM

Mags,

We replied to your ticket within a day and was awaiting a response from you.

We never have 500+ tickets a day, that is a crazy figure.

If you want to reply to our message back to you, we can rectify your account.

Sorry w00dface, but you are wrong (hope you are not lying intentionaly)

This is the last ticket, elaborated by Chad Reed:

--
De: Chad Reed <support.29042.705f2199b8f062f9x@helpscout.xxx>
Para: Magsistemas - Miguel Id #1236 <miguelx@magsistemas.xxx>
Asunto: Multiple Issues
Fecha: Mon, 21 Mar 2016 19:02:51 +0000

1. Member made a purchase of 14.849977 LTC which should of cost 0.09835288 BTC but member was charged 0.67072336, when he cancelled the order the refund was for the amount of 0.09835288 BTC meaning the member was under refunded by 0.57237048 BTC
2. Member purchased 200 shares of MAGWS for the amount of 0.0007 per share for a total of 0.14098000 BTC, the shares purchase was cancelled but never refunded to the members account.
3. Member made a withdraw of 117.69 Litecoins to address LSETnKNtiSukdor4tYtNWiLQ8qSmjqRxAt but has never received the withdrawal.

Please address these issues and email member when completed. Thank You
--
Chad Reed
support.29042.705f2199b8f062f9x@helpscout.xxx
--

This ticket was never solved, nor responded. However, I replay this ticket twice with more proofs, and asking to solve it.

Also, Chad (user creed in the forum) say publicly that he cannot solve this issue, and send ticket to "the office", and the office has a lot of tickets to solve. (do you need a screen capture to believe?)

But you, w00dface, instead of delete forum topics where users claims for lost money, maybe you would, simply, return the money to the users, or in case we are wrong, to prove that.
Please, don't cause more confusion deleting topics or laying.