Adding another update. They finally cleared my btc from the craps game. At first the cleared btc did not show up in my balance. It was added after I sent a followup email to their support. I still do not know if the craps game works properly and I am not trying to find out unless they tell me it is working.
I have been trying out their live blackjack. If I come out of it with a profit, I'll update if my withdrawal come through or not.
Hi drahgon, raysofrosa
I'm glad the issue was resolved. In these cases we need to coordinate with third-party game providers so unfortunately they can take some time.
We always require customers to contact us from their registered email addresses as we highly value customer privacy and customer security.
Cheers,
Cloudbet
Lol
You are an anonymous betting site, I asked you 0.5-1 years ago and it is industry standard that an anonymous site puts an online contact form into their contat us section , so the customers do not have to change their names in their client app, when they want to contact you but they dont want to share their real names with you.
When will you add this standard online contact form to your page ?
Hint: Never. Because cloudbet has no real customer support and with an anonymous online contact form they would get more messages.