Quote from: bigbro0611 on January 21, 2013, 03:27:35 PM

. . . I know Yankee(BitInstant CEO) is on this forum but since I'm new I can't PM him . . .

You only need one post on the forum, and then you can send a PM. Clearly you now have 1 post, so you should now be able to PM Yankee.

Although at this point it looks like Yankee is already looking into your problem from the post you placed in the Official Newbie BitInstant Support Thread:

Quote from: Yankee (BitInstant) on January 21, 2013, 04:40:48 PM

. . . Looking into it now . . .