Quote from: jonabay8 on April 27, 2016, 04:31:50 PM

Quote from: gosha@e-coin on April 27, 2016, 04:25:37 PM

Quote from: jonabay8 on April 27, 2016, 04:21:07 PM

Hi,
I transferred some btc from my e-coin account but I haven't received it yet. The amount has been deducted from my account. Please, check it. Also sent an email to your support.

have you clicked the link in the confirmation e-mail?
is the transaction showing on blockchain yet?
best to talk to support

I did. The amount has been deducted from my account. But even the transaction info hasn't been showed on the statement. Hope you guys solve this quickly. It's so frustrating to have a problem on every transaction.

transfers are working - no issues reported. how long ago did you make the transaction?