Quote from: morantis on June 15, 2016, 09:35:25 PM

Quote from: romeshomey on June 15, 2016, 07:58:06 PM

Quote from: disgruntled. on June 08, 2016, 08:36:55 PM

Bter locked me out of my account by adding a second step to logins that requires inputting a code they should email you.

Bter has never emailed a code to me despite repeated tickets. I can't withdraw the coins I have in my Bter account, and I suspect others have been locked out of their accounts with the same trick.

Please post here if you are also locked out of your Bter account because it won't send you a code.

This is a scam, Bter is stealing coins by refusing to email login codes.

Actually, that 2nd step to login is just entering your 2FA code again. It asks for it twice. You can also turn that 2nd login step off.

Edit: I see you mention you never turned on 2FA. Well if thats the case, maybe someone else did. lol

its just somebody confused about their account and unable to work it out. I used them on and off for years and they respind within two hours to a support request, most sites of that type take a full day to get back to you

You claim they respond within two hours to a support request, but all these posters claim they waited much longer, sometimes for months, and sometimes never getting a reply.

I'm not confused about my account, and neither are they. Bter turned on 2FA without me requesting it, and is refusing to email me a code to use on the second login screen that requests input of an emailed code. Bter locked me out of my account and stole my money. It hasn't replied to any of the support tickets I made months ago.

Quote from: locdev on October 22, 2015, 05:07:34 PM

Same here.
deposited 6m qora (it is about $100) and they never credited my account.

Complete SCAM avoid BTER at all cost.

2 months and they even don't respond to the ticket.

Thanks
Mikhail

Quote from: bitcoinmar on January 23, 2016, 12:31:40 AM

After hack drama problems are too many and they are not trying to solve them I have ticket and its almost 4 months they never reply so use of this exchange is not recommended for any one

Quote from: grzem on February 10, 2016, 04:37:44 PM

They do not answer to my tickets since 20-01-2016, withdrawal of about 1850 XMR didn't reach destination.

Quote from: notaek on January 15, 2016, 09:23:54 PM

Long time back, I also had tried to deposit some Litecoins on Bter.
After waiting more than 24 hours for my deposits to reflect on their wallet, I sent an email to support@bter.com, asking them 24 hours to respond regarding the alleged accusations or to refund my coins, but I haven't heard a single word from them yet.
And I left hope after reading this.

Bter and Cryptsy are all on a same flock.