Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
Yankee (BitInstant)
on 14/02/2013, 19:44:56 UTC
Hey All,

By this time, over 80% of the orders have been processed.

If yours has not, please PM me ASAP!

Charlie

Aaaaaaaaaaaaand within minutes of having typed and submitted that post, I get an email response from "Rachel" telling me that the transfer has gone through. Sure enough, it has.

Crisis averted, everyone have a good day Smiley

yup me too  thanks RACHEL.. will use again.. I think this is an important page because alot of use (recently) lost our BTC or not lost but had them help up.Mine for almost 2 days.Anyway anyone with this problem must go to the   SUPPORT SITE FIRST..!! That is your first action...PM them and you will get a standard sorry pm but they get to you .Mine was a bit later but when i got ahold of YANKEE he mentioned that they where having a gliches so the almost 2 days later they are here.I think they should have refunded my fee but what are you gonna do.Im ready for some valium right now. lol take care guys..Glad to have some support rather than nothing..still sketch for sure.will try one more time with BITINSTNT.

Hey, Im glad it got resolved  Grin

What is your BTC address so we can refund the fees?

Update.  Finally received Bitcoins ordered Saturday received Thursday.  When I purchased the Bitcoins it was worth about $305.00 which on Saturday was $23.50 for one Bitcoin and i was going to receive 13 Bitcoins.  Today when the transaction went thru one Bitcoin was worth $26.40 and they refunded the fees so I had $316.05 but with the price going up $3.00 a Bitcoin in four days I am still only receiving 12 Bitcoins.  I am not going to even say what that leads me to believe they could be doing.  Oh well at least I got the majority of it back.  Not sure if ill use this service again.

What is your BTC address so we can refund the fees?




Quote ID   f4f2c93e-b6b6-45b5-a544-7398aacbcfd2



Hey, have you tried redeeming the code? Doesent look like we cashed it.