Quote from: Yankee (BitInstant) on February 15, 2013, 05:30:16 PM

Quote from: rastaj on February 15, 2013, 05:27:45 PM

Quote from: rastaj on February 15, 2013, 05:25:07 PM

Quote from: Yankee (BitInstant) on February 15, 2013, 04:53:21 PM

Quote from: rastaj on February 15, 2013, 04:51:17 PM

Yankee, why can't you comment on the horrid customer support when customers use your available resources via the website?

This needs to be addressed for customers to remain customers.

Rastaj,

What horrid customer support?

We have phone support, email support, and not only that, but I personally am on the forums every day helping people in our support thread.

Horrible support?

You placed an order, an error occurred for only a few hours, we processed the order, and you cried scam so you got double your order.

Last time I checked, my name wasn't "Nuro". I could be missing, but it's highly unlikely.
I dont think you are in a place to comment, as you are the one who scammed us.

Charlie

I called your phone number that is on your site over and over...and got some bullshit message saying the phone number was only for emergencies. How the hell is that considered phone support, Chief?

The bottom line is this: You have many unhappy customers. Why don't you publicly address the issues that have been brought forth? It's not that difficult to post something meaningful, instead of quoting all of the complaints and responding with utter denial!

Quote from: rastaj on February 15, 2013, 05:19:21 PM

WTF are you talking about, Yankster? Double credit? Please pass me a puff a what you are smoking buddy.

Your ape of a cust service rep from your online help is a complete ignoramus, at best. The way he mocked me and typed things with blatant f-you sarcasm was appauling. Where do you get your reps, 7-11?

Who's making things up now, Charles!?!?!?!

Read what you wrote earlier, you even admitted to getting your order processed and a refund.

All issues are publicly address and resolved.

I think everyone labeled you a troll already, so unless you have another order, I will go back to work

Thanks

Quote from: Nuro77 on February 15, 2013, 05:23:04 PM

Thank you for resolving the issue Yankee,

I can confirm that the blockchain has shown two transactions into the specified address - with the extra transaction being for 1 Bitcoin.

That definitely makes up for the fee and whatever price fluctuation from the original price of 26.5 to today's high of 27.5 on a $130 purchase.

So in effect, I got ~5.7 bitcoins at ~$22.8 US dollars from you!

Good news!

Can you go back into the original thread and update your posts?

Charlie