I have been in contact with Betcoin.  They should be posting to this thread a public response.  They will support that I hit the 5 yachts on a free spin.  They are caught in the middle of this.  BetSoft is the decision maker in this matter.  They are the ones who need to pay.  As it was explained to me, and I do believe Betcoin, when you play a BetSoft game you are directly connected to their servers.  All wins are paid by them directly to your account at the casino.  All casinos who use their games receive a percentage of player losses.  It works like an affiliate program.  You bring BetSoft the players, and in return receive a percentage of their losses.  Betcoin basically has no control or say in matters like this.  All payouts come directly from BetSoft.  So to all of you out there reading this how can I get BetSoft to pay?

This is not a scam accusation against Betcoin.ag.  Jasonort is making a scam accusation against Betsoft and wanting us to help him more with his claim after Betsoft informed the player that a free spin doesn't qualify for the jackpot.  We have contacted Betsoft for the player on multiple occasions.  It would actually be in our benefit if jasonort won and we would have done a nice marketing campaign out of this with an interview, pictures and a lot more.  If he won, Betsoft would have paid the player's Betcoin accounts directly and we but according to Betsoft's rules a free spin doesn't qualify for the bonus.  This would be the same outcome at any online casino and we are very small client for Betsoft.  We didn't receive any benefit from this and had the player qualified for the jackpot and Betsoft paid out the jackpot, player would already have the funds.  We should note that jasonort knows that this dispute is with Betsoft and has made that very clear since day 1.  Jasonort knows that we are here for him and all of our great players anytime.  

Just play their blackjack games and you'll understand why.