Quote from: Littleshop on March 08, 2013, 01:06:55 AM

Quote from: hpark4 on March 08, 2013, 12:12:49 AM

Hello, my name is Steven and I use satoshidice often with my coinbase account. However, yesterday in the morning I made a bet using MTGOX which I won around 20 BTC which is shown here:
http://satoshidice.com/full.php?tx=b36e960a0336c4ba1f262658b3fb9a11ea65708351fb4469f4d8c8f9f1bdc5c2
However, I have not received my payment yet.

I contacted MTGOX support yesterday.
http://imgur.com/TMu3mqx
In short, they told me that the send address is changed every time I send thus my payment seems to be unredeemed of some sorts according to these websites.
I have sent in a couple more support tickets but they keep asking me to message satoshidice but I do not know how.

My winning coins seem to stuck in an address that I don't know how to access.
http://blockchain.info/tx-index/58730665/7e05a89f9eb883fb680b29d9fca4df2c76a12f0d16affbdffa8fb0ccad2908db
http://blockexplorer.com/tx/7e05a89f9eb883fb680b29d9fca4df2c76a12f0d16affbdffa8fb0ccad2908db#o0

I tried to prove to them through a history.crv file of my transactions : http://imgur.com/y1CAqDP, that the transaction that took place was at the EXACT same time, Same satoshidice address, same amount as the satoshi dice transaction which won me my BTC. I do not know how else I can make my argument.

Now I admit I have made a mistake. I should have continued using Coinbase as my base of operations for satoshidice, tried and true method. However, I will continue to keep messaging mtgox because I am a newbie and don't understand exactly where my BTC is currently residing. Has it just disappeared? I do not have much value and this is quite a lot of money to me. I just want this to be resolved and know for sure whether it is just gone forever or redeemable because it seems the coins are just sitting somewhere and I want to know what I must do...

Best,
Steven

Gox does have the private key but they just are most probably not willing to go through the effort.

Interesting ...

He should simply be able to explain the mistake and request MtGox to return the funds at least the first time he makes such a mistake.

Steven, simply request MtGox to do it and reply here with their response.

People on the forum seem to be of the opinion that people not returning mistakes should be labelled scammers ...
... and this is clearly something where MtGox would have a record of the original transaction and be able to verify it and return the mistake.