Quote from: Cloudbet on September 23, 2016, 04:28:27 AM

Quote from: Lionidas on September 23, 2016, 03:59:27 AM

I was a high rolling gambling because I spend $30,000 there in the past year but not anymore is coming from me to fund this site as I see it is just like throwing my money down the toilet for their support and even their third party live play casino in central america is very poor in service and quality They both do not care about the ones who actually pay their employement so no more, from me start as of today! Angry

I would suggest to others to do the same and move on to other ones that actually are greatful and appreciates you as the customer and doesn't hand you phoney and fake excuses like they do!

Hey Lionidas,

I'm sorry to hear you've experienced a poor level of customer support while using Cloudbet. We have a large customer base, but we always try to ensure we are meeting and exceeding the needs of all our players.

Would you mind sending me your registered Cloudbet email via DM so I can look into your customer support history? It will help us to make further improvements to our customer support initiatives, and ensure the experience of you and others that use our site is the best it can be.

Thanks!

Dan Kelly
Cloudbet

You replied to him, but you didn't reply to others who have grade pending issues, you should try more energy on grading system, or you deliberately grade incorrectly?