Ninjastic
PostEdited versionsQuotes to this post
Post
Topic
Board Gambling
Re: Primedice | Most Popular & Trusted | Huge Community | Free BTC
by
BoXXoB
on 02/11/2016, 15:08:43 UTC
Quote from: MICRO on November 02, 2016, 02:49:37 PM
Quote from: adaseb on November 02, 2016, 01:25:20 PM
Quote from: MICRO on November 02, 2016, 10:48:31 AM
Quote from: RocketSingh on November 02, 2016, 10:43:34 AM
Quote from: Naoko on November 02, 2016, 10:34:47 AM
just give them enough time, PD supports do sleep too Smiley
Being the largest bitcoin gambling operation under the Sun, they must support in multiple timezone. Like the Sun did not set in British Empire, all support can not sleep in PD's empire. Wink

That is coming up soon. 24/7 support , live chat support and maybe even support over the phone.

Will this really happen? I think this was promised in the past to improve the support and hire more staff. However this is one of the biggest Bitcoin gambling sites out there and yet has one the worse support out there.

We actually have the fastest and the most responsive support around. As i shown with the stats from zendesk.
And from then it got even better.

But yes , we are working on some new projects and support will get even better with more options to get in contact with support.

Can second this. It went from completely useless support to a bit better. After that it has improved even more and I'd definitely call the support better than many sites.