Quote from: BoXXoB on December 20, 2016, 12:18:16 PM

Quote from: SafeDice on December 20, 2016, 10:56:39 AM

Quote from: BoXXoB on December 19, 2016, 08:33:58 PM

Quote from: BillyBurns on December 19, 2016, 06:24:42 PM

A moderator on all the sites I'm aware of is not able to process withdrawals, they have the ability to ban people and answer questions. This owner and his operation are doing just fine. This isn't his full time job anymore, but what he does offer is a great site that runs on it's own on a day to day basis, and I trust him with many btc. Trust is the most important thing any owner can offer. He always responds to emails just understand the situation and if your ok with waiting a day or two this is a great place to play.

The truth is most aren't willing to wait over a few hours and so a shitstorm is ready to raise. Most people (including me) are extremely impatient when it comes to their money. From an investor point of view it probably isn't that bad, I'd assume you guys are a lot more patient than any of us degenerates Wink

Thank you billyburns and boxxob, I admit it is my responsibility to respond faster. I'm trying to do this and recently most email complaints were resolved faster.

I think we have been doing good in term of 'eventually resolving problem' or 'running a dice site in the past 2 years' . Other than site's updates, customer service improvement will be our next priority.

Problems have for sure been solved eventually in pretty much every case I've seen on the forums so there's nothing to complain about that.

Glad to hear our suggestions have been heard Wink

Thanks again and your welcome =)

Quote from: Neptunium on December 21, 2016, 01:47:16 PM

Quote from: SafeDice on December 13, 2016, 05:45:23 PM

Quote from: zwngsfxrt on December 11, 2016, 01:04:11 PM

I will not hurt safedice, i like safedice. I just did it that you see that I do what! That was the 3 and last time! I apologize again will not occur again. Have it only at the second time noticed that I was.

I'm not sure what do you mean by hurting Safedice but I guess what you did was affecting the client side / your browser ?
Please PM the detail so we can solve this together

Quote from: Neptunium on December 12, 2016, 09:01:41 PM

Quote from: frankmb on December 12, 2016, 08:51:00 PM

Quote from: Neptunium on December 12, 2016, 08:27:10 PM

I lost some coins because I deposited to Safecoin but my account was not saved and I have no clue how to recover it. Can an admin PM me and sort this out because it's quite a problem for me.

Thanks.

That sucks, but you're not the first who this happened to. The Admin is quite busy and isn't checking this thread on a daily basis, the best you can do is email him here: safedice@protonmail.ch and provide as much details as you can about your account and deposits. Sometimes he is busy but once he's online he is always very helpful.

Good luck.

Thanks for the advice!

I sent him at an email. If anybody has direct contact with him and can alert him of my situation I'd appreciate it.

Thank you frank!

Please check your email Neptunium, I'll help you recover your account once you confirm your ownership =)

Hi,

I sent the requested signature required to recover my account through email. I appreciate your help and am waiting for a response.

Thank you evan, I have replied your email with a solution to recover your account.