Quote from: 1150truck on February 15, 2017, 03:59:40 PM

Quote from: MICRO on February 15, 2017, 03:05:14 PM

Quote from: babsalt1975 on February 15, 2017, 03:02:11 PM

Quote from: 1982dre on February 15, 2017, 02:36:05 PM

Quote from: moooonu on February 15, 2017, 02:30:06 PM

and the website is not opening again. Keeps on reloading.

No problems here. Only chatbox is gray (not working).

It has now become normal for people to keep on complaining about the site not loading. One thing I have realized is that primedice is no longer the one that we used to know before. So many things have really changed,i.e. poor support, chat lagging, site not loading, weird rolls-so many reds on small payouts, e.g. 1.088x. I just tried to roll today on 1.2x and was surprised to pump on a streak of 11 reds. The worst I have ever experienced was a streak of 6 reds, but today's was weird.

Poor support?

We are one of the only sites that has full 24/7 support. Except for the weekend when we have 8 hours break.

You obviously did not send any tickets to support lately.

Weird rolls do not exist. Its all in your head.

You know what provably fair is.

Chat is being worked on as we speak should be sorted out very soon.

Yeah, you're completely full of shit on that one MICRO lol. Your support really sucks ass. How many of my inquiries went unanswered? How long did it take to PARTIALLY resolve my issue?

Well you have to understand that we from the support can not do everything.

So what is the point of me replying to every single of your tickets telling you the same thing.

"We can not help you and we are waiting for admins."

If your remember you will see that we replied to your first ticket within minutes. Which we do to all the tickets.
Ours average first reply time is 0.16 hours atm.

We will soon even have live chat support and replies under 5 minutes.