Quote from: Qartada on May 01, 2017, 09:43:30 AM

Quote from: IrReAr on May 01, 2017, 09:23:42 AM

Quote from: The Pharmacist on May 01, 2017, 01:15:04 AM

Quote from: IrReAr on May 01, 2017, 01:05:26 AM

Geez, try not to let it get you that down in the dumps. I hear what you're saying, and though I've not experienced the same level of bullshit with them, I believe it. People have much the same thing with Yobit and all the other exchanges. They're run by people who should never go out in the sunshine, much less run any sort of money-based exchange that requires a certain level of customer service. You'll note that online stock brokers rarely have this kind of criticism leveled against them, because they know when you deal with people's money you need to have a good relationship with them. Sounds obvious, but these bitcoin exchanges just do not get it.

Yeah. I don't know why but so many exhanges just don't care about there reputation. They just need to spend additional 1-2k$ on support team to solve all tickets properly and clean there reputation but they don't want for some reason.

So for now it's -40% and over 24 hours since thhe deposit, no answer on ticket

It's because compared to other places, Poloniex actually is a pretty good place to trade alts. The problem is that Bitcoin related exchanges in general are pretty crap right now and Poloniex isn't going to be any different (especially with the state of USDT right now - this could just be the tip of the iceberg).

I agree that poloniex was always one of the best and most well-coded and functioning exchanges and had like a close to perfect reputation. And I always loved it and thought that I can rely on it. But they had the whole Apri(the mass new users boom started in the end of march) to hire new support staff. Now they are getting 600-700 tickets a day(it's not THAT many). It's ~70-90 human working hours a day. It's 10-20 support members. And it costs no more than 1-2% of there revenue from trading. Hope they will figure it out ASAP. And there technical issues would be paid by common customers, just like me.