Quote from: PrivacyRestrict on April 28, 2017, 04:08:09 AM

Transferred my BTC to Coinizy wallet [...] still waiting for my refund

Hello there,

Coinizy CEO here.

As notified, your refund has eventually been processed on May 5, which you promptly confirmed over email

However, I do recognize that we were quite late in the processing of your initial ticket, and we already expressed our sincere apologies for this.

Quote from: HashZilla on May 06, 2017, 02:35:25 AM

Fuck I wish I saw this earlier. I transferred 0.38 BTC and it transferred correctly but I could not create a card. So I have a wallet balance that is un-accessible.

No response to email, or support ticket.
Online chat is offline.

Hello there,

We replied less than 24 hours after you sent the above-mentioned support ticket.

You might want to note that we now have ten of thousands of customers, and an equally important number of tickets to answer.