Quote from: bitcoinfuck on August 07, 2017, 11:20:16 AM

Quote from: BITMAIN on August 07, 2017, 10:37:33 AM

Hi,

It is unfortunate that you had such an experience with a Bitmain order.

Can you please inform us your order number as well as your ticket number so our customer support team can help resolve this problem ASAP?

Regards,

The Bitmain team

you guys, please see

Order ID：0012017060701113 billNo：1577356211 (DHL)

TICKET : 102649

all address is correct but in shipment i think you put destination as CHINA itself, please avoid this with future orders.

its been a pain in ass, since you guys are wasting my mining time. if you are not able ship please refund money.

Hi,

Our customer support team works Monday- Friday (Beijing time) and so there was a delay in their response to your messages, all of which were sent on Saturday and Sunday.

Our customer support team had already responded to your messages as soon as they were back in office i.e. yesterday or Monday.

As explained in their response, DHL can not deliver to the address you had submitted or the address you asked to change the delivery to.

Our customer support team is waiting for your response with an alternative address that DHL can deliver to.

Please let them know if you have any additional queries.

Regards,

Bitmain