Quote from: mocarz87 on August 16, 2017, 06:51:33 AM

Quote from: SolarSilver on August 16, 2017, 05:10:38 AM

Quote from: xddmaa on August 16, 2017, 02:05:54 AM

It has 3831 confirmations, I sent them the money almost a month ago, BitPay also confirmed this. It's seems I'm being selectively scammed, my order has been stuck as processing for almost a month. Bitgild support is not responding to my messages. By the way, what e-mail address did you use to contact them? I've tried info@bitgild.com and support@bitgild.com without any success. I even tried the domain registrants e-mail. Nothing.

Try perhaps the contact form on their website?

I used sales@bitgild.com.

support@ usually replies in a 1 day turnover so I'm wondering what is going on. Perhaps he is not giving them his order number?

It is frustrating they don't list a contact phone number

On the other hand I'm very happy with the experiences with https://www.amsterdamgold.com/
Their prices are lower, they have phone support and email replies come quick.

(that is not solving xddmmaa 's problem of course)