I am not able to focus with the camera on the identity card to verify the account.
I'm using android ... anyone with the same problem?
I'm using android ... anyone with the same problem?
Yes, it took me a while, it seems very fiddly. But it does work. If you swipe down, there's a little guideline box and you have to fit the ID card inside of that. Once it recognises it, it is saved automatically & you have the option to accept that shot or to retake it.
I already tried it for 1 hour, I can not get the camera to focus on the card. he picks up the card but it is not worth sending if it is illegible.
I think it would be easier to have an attachment to send things ....
Now I can not verify
Tried wit Iphone or other phones
I tried wit Android for tens of times , failed.
Tried wit Iphone
Succeed wit 1st trial .