Quote from: mwm4bcf on May 14, 2013, 05:09:45 PM

Keyur,

I recently opened an account at Camp BX and am NOT satisfied with the customer support!

#1: I sent in account verification docs via e-mail on 5/5/13. No response on that yet.

#2: I deposited via Dwolla on 5/10 and was credited a few hours later. Made a SECOND Dwolla deposit on 5/11 (Saturday), Dwolla transaction ID # is 2940825. Here it is Tuesday (afternoon in Atlanta) and still no credit for that deposit. I opened a trouble ticket on that problem last evening - nothing on that yet.

Do you really think this is an adequate level of service?? All my interactions with Mt. Gox were handled within a short period of time (a couple of hours).

Once this is corrected, I'm seriously thinking I should transfer all my funds to Mt. Gox, where TIMELY customer service IS AVAILABLE.

Good luck with that. Since you're in Atlanta, go ahead and try to transfer funds to Mt Gox through Dwolla. Apparently you haven't been keeping up with current events.

After seeing the posts on here from Keyur, it seems to me that they are addressing customers' issues.

As far as the OP is concerned; if one cannot afford to loose $10,000 then why on earth would you let the balance get that high before trying to initiate a transfer or withdraw? Bottom line is, all of these companies (Mt Gox, BTC-e, Bitstamp, Camp BX, etc.) are exchanges, they are not banks, use them as such at your own risk. Wink