Quote from: theblueicy on September 16, 2017, 01:28:09 AM

Quote from: magneto on September 16, 2017, 12:52:33 AM

Quote from: theblueicy on September 15, 2017, 09:48:09 PM

I have my flat withdraw in CEX.IO for more then 10 days now, still pending and support server do not reply me anymore,so worried now

https://ibb.co/fLag15

A lot of complaints recently and actually at least one scam accusation against them as well.

This means that it is extremely likely that they are having significant liquidity issues that are affecting their ability to process withdrawals on time, and/or a shortage of customer support staff to man the stations.

I would say that at best, they are a shady operation currently.

20000 USD is a lot of money ,is there anything I can do about it?I am locate in U.S.

or am I just gonna sir and pray for my money will come....

Honestly i don't know what else you can do right now, other than just keep trying to reach them via support.

I heard of some other guy on the forum having the same issue, and even though it is unresolved the support at least got back to him(which is better than nothing, at least) and said that they will work to resolve the issue. Can't find the thread though.

If they don't respond in few weeks then if you have some friend in the UK, tell them to visit these addresses listed on their site:

Quote

Correspondence address: 2nd Floor, 1-5 Clerkenwell Road, London, EC1M 5PA, United Kingdom

Local office address: Level39, One Canada Square, London, E14 5AB, United Kingdom

Or you could contact the UK financial ombudsman: http://www.financial-ombudsman.org.uk/