Quote from: StevenMosher on September 19, 2017, 02:09:55 AM

Quote from: HashZilla on September 18, 2017, 11:45:12 PM

Thanks Steve;

Is it safe to assume a Small Aug. 31 order remaining with Casnaan.com would be fulfilled on a fifo basis?

Yes. The issue is that figuring out where you are in the stack is hard.

A) people who came earlier may be bailing because they were buy on the pure speculation that BTC would go from 5K to 10K
They will cancel... or worse when we give them the address and pricein BTC they will say nothing and we wait for 2 days
for them to respond ( the price is good for 2 days)

B) some people try to double up their order once we respond. When there were fewer orders it was always easy just
to meet those demands.

email me you order number.

I have an issue with my July 21 order shipped on july 27th.

It arrived around Aug 2 and was mining fine until today.

I am testing it with my aug 6th order.

I see that the miner does not start with either controller but the august 6th order starts with both controllers.

the miner does not start with board a connected
the miner does not start with board b connected.
the miner does not start with a and b connected.

so both hash boards died
or the daughter board in the miner is dead

I posted a support ticket to canaan.io

I really would love to get a daughter board sent asap and see if that is what is broken