Quote from: puffin888 on October 02, 2017, 02:47:22 PM

Quote from: kraken-elizabeth on October 01, 2017, 06:00:00 PM

Quote from: puffin888 on September 29, 2017, 11:19:01 PM

Quote from: puffin888 on September 29, 2017, 02:28:50 AM

I submitted a USD withdraw request 2 days ago, but it's still in pending state. I am worried about it since the previous withdrawals completed within 24 hours. I don't know what happens in your website, but I can't wait for so called "undetermined period of time" fixing and I MUST get my money back to either my bank or my account within one day!!!
The ticket number is #713779, I escalated it, and I will keep escalating until it is addressed!

If your technical team cannot address the issues in a short time, I am going to cancel the withdrawal and get the refund to my account. I notice there is a cancel mark at end of the withdrawal record, but I don't know if the cancel action will lead to limbo state that I have to wait for a longer time.
Kraken support team, please give me the answer!

If you would prefer to cancel the transaction, and the red x is still visible. Please press it and the funds should be returned to your account within a few minutes.

I canceled the withdrawal request following your guide, but no funds returned to me till now (after 30 minutes), what happened, please process it as soon as possible!!!

Kraken, I don't get funds yet, it's still in Cancel Requested state, what on earth happens