Quote from: mertgulcan on October 10, 2017, 08:30:05 AM

Quote from: Go4bit on October 06, 2017, 08:35:02 PM

For real why don't you ask Bitmain? I don't think that they gonna use some doubtful courier. Or it was your choice?

they were in thanksgiving for 10 days also i sent 7 support mail but there is no any return my side. They send goods via UPS express, normally express cargo takes 3-4 days.

Looking into your words, I want to ask if there has been a notice from bitmain that they have sent your order? if not, there is no possibility for that maybe your order is still in the preparation stage.

Quote from: Slow death on October 10, 2017, 09:42:57 AM

Quote from: mertgulcan on October 10, 2017, 08:30:05 AM

they were in thanksgiving for 10 days also i sent 7 support mail but there is no any return my side.

Have you tried the bitmain phone number?

here is the number +1-844-248-6246

Bitmain Warranty
3700 Quebec Street
Unit 100-239
Denver, Colorado 80207
USA

maybe if you have a relative or friend who lives where bitmain operates you could ask that relative or friend to go complain on your behalf

You can also try contacting them by this means

https://bitcointalk.org/index.php?topic=766448.0

Great information.
hey OP, you should try to contact that given by Slow death. it seems that's just your worries, because bitmain has a warranty for every order.