disclosure: I am waiting for 3x60gh/s Singles - ordered within first 2 weeks of pre-orders
Initially I wasn't concerned with BFL shipping the jally's - I mean even 200x5gh/s is only a minimal increase in the the network.
But since then, BFL have started shipping a crap load and covering almost all of the first 2 weeks of orders of jala's ... that is a LOT.
In the meantime, the big investors, and I'm talking mini-rigs here, not even singles, the ones who paid the big $ are the ones getting well and truly screwed.
BFL are just so happy to be delivering SOMETHING, and have something to tell customers, they are forgetting the big investors ... and that is plan bad customer service.
Not that BFL cares about customers anyway. BFL know they screwed up, and they know their reputation is in the mud. Why would they care?
THEY ARE NOT INVESTORS! THEY ARE CUSTOMERS. Why is this such a difficult concept for people?
I don't think anybody is saying that the current situation is ideal. It totally sucks that you are having to wait on your equipment. I feel for you. I really do. But your equipment just isn't physically available yet. They can't ship something they don't have, and it would be unfair to sit on hardware that they do have ready to ship.
I hope that they get the development of the other products wrapped up and shipping shortly, but you're not an "investor" and you're not being "screwed" by the fact that BFL is shipping everything that they're currently capable of shipping.
If they were sitting on available hardware, you can bet your ass that there would be people pitching a fit about that as well. BFL really can't win at this point, because there's always gonna be some group that is going to hate the way they do things. I, of course, realize that they've made their own bed here, with multiple missed release dates, but it is what it is. They can only move forward from the point they're currently at. Unfortunately, no changing what's already happened.
Their best bet is to ship as much as they're capable of shipping, and to develop their other products as quickly as they can and get them to their CUSTOMERS (they're not investors) as quickly as possible.
in·vest·ment
/inˈves(t)mənt/
Noun
1.The action or process of investing money for profit or material result.
2.A thing that is worth buying because it may be profitable or useful in the future.
You still have problems comprehending the one fact that these devices are NOTHING like a typical consumer product. You just don't read or comprehend things well. These devices ARE an investment because you buy them and they make you money. Let's put that in perspective so you can understand it. I'll use the singing fish you love so much. If I were to go buy a LIMITED EDITION.. only 200 made.. singing fish (let's call him by his name.. Billy Bass).. and you held on to it in its packaging hoping and hopefully after some research.. knowing.. that this thing would increase in price due to its rarity. If you were buying it to then sell at a later date, it would be an investment... for you. For a company to care who got #1 billy bass or #200 billy bass is of no concern to them though. In this situation however, if 200 of them are identical, the difference in price, shipping time, and profitability would not be very different from 1 to 200. In BFL's case, the amount of time that passes clearly determines how much this investment will pay back. We are talking about a couple thousand for someone like me, and worse, several 10's of thousands for those who invested a couple of grand. And for those that actually put in at the beginning, 1K, 2K, 3K, 10K.. those people basically "financially backed" this company when they needed money the most. You would think with the high risk they had to endure, and the longest wait time (something a April 2013 customer would not understand), that the people who put in first would get the most back on their investment. If they don't ship their big chip items soon, these jalapenos in the wild are going to seriously affect how much their other clients make. Once again let me reiterate that these clients are the ones from the beginning. These are the ones that put some serious money into a company's dream at the time. If they were April orders, then of course they wouldn't care as much when shipments of one type are going out. April orders are going to have to wait for a WHILE to get their product. A person who ordered in June/July could have been receiving their product next week if they had all the working parts in.
And yeah, BFL cannot win right now.. you just said it. So might as well do the "right" thing over the one that makes them money faster. Lets be honest... as 100's of people open their Jalapenos and put their reviews up on forums, or videos on youtube, people are going to be putting massive amount back into ordering Butterfly labs.. even if they don't deliver Singles or Mini rigs by then.
..I guess there is always the possibility that they are not doing well financially. So many people have said but that is all speculation. But IF they are not doing well.. I would much rather them get 1000's of jalapenos out if the alternative was them shutting down the doors.
If I had the opportunity I would take 8 Jalapenos for my 40GH/s ordered if it meant I could get my order this month vs next month, or even further out. Some people with 250+GH/s orders.. they would have to manage 50+ Jalapeno devices. Even though people want their GH asap, I doubt the big orders would put up with having to manage that many devices.