If you want to get FAST (1-4 hours) answer you can use 2FA trick. Create new request for "Two-factor (2FA)" issue and "2FA Removal". After you get automatic message you need answer
1) IP
2) 2-3 transactions ID's
3) Balance
4) Add scan & selfie
And you get ENHANCED VERIFICATION
Do not pay for scammers, it's absolutely free!
As I said in a reply on your twitter post yesterday, it didn't work for me first time when I had a real situation when I needed to reset 2FA because of a new phone. I have submitted another one 2FA reset ticket yesterday to try if it will work. Have just received an answer from support. 2FA has been removed from my account, but account still isn't verified even with this text added twice in my ticket: "!!! There is no response in my ticket #348219 about enhanced verification for 6 weeks already! What the f*ck is that? And I`m not the only one, there are a lot of people who has the same problem! And you don't give a sh*t! VERIFY MY ACCOUNT FINALLY !!!"
Nice scam.... Fucking c*nts...