Quote from: DiamondCardz on June 27, 2013, 07:23:16 PM

Quote from: Coinabul on June 27, 2013, 07:19:01 PM

Hi All,

We've been emailing back and forth with Kris for a bit, his stuff has been slated to go out for a while but due to the mayhem in the precious metals markets combined with all the issues Bitcoin is experiencing as a whole, it's been a little more delayed than we'd like. Regardless, his stuff is all packaged up and will go out with the next shipping batch.

In the mean time, we're still working hard to keep products flowing quickly. Gold and silver both continue to push downwards, with record lows being set continually. As prices drop, demand starts to increase, and at this point the entire PM market is struggling to keep up. We've been taking preventative steps to keep ourselves from being impacted too heavily over the last few months, sinking huge amounts of money into inventory to ensure that orders will flow quickly. Some manufacturers and governments are still having major issues, but as a whole things should run more smoothly in the coming months.

Once again I do need to reiterate that the best way to get in touch if you're having issues is not through here/reddit/etc, but via official channels like email, contact form, or telephone. We have a dedicated support team with efficient channels for resolving any issues that come up, but they do need to be contacted via those mediums I mentioned before in order to help you efficiently.

Thanks,
Jay

You're alive? Hm, surprising. Going to watch this, but the negative rep isn't being taken off until this situation is resolved.

I reached out to him on IRC. Wanted to make sure everyone was on the same page. Glad to see obligations are being taken care of!