On an order placed 2-3 weeks ago, yeah, I see no problem with holding him to the "no refunds" policy, unless their delivery time gets pushed back for a long time (as has happened with previous orders).
Really? You have no problem with them promising refunds publicly, and then switching without warning to a "no refunds" policy?
If a customer wants a refund, we issue a refund. End of story.
BFL refunds anyone who asks. We always have.
Their official policy is pre-orders are "non-refundable".
No luck involved. Email
office@butterflylabs.com and we will happily refund your order at any time. It's always been that way.
I know, for my part, I would not want a device that runs at 200w at 60 GH/s - it would never see a positive ROI.
LOL. How's the crow taste? Why are you selling devices that will "never see a positive ROI"?