Quote from: kufixif on December 28, 2017, 04:33:05 PM

before few weeks i transferred my BTC from one wallet (https://blockchain.info) to another company wallet

& now my new wallet company published a blog post that they will give BCH to only those user who had coins before 1 August

but i transferred my coins there in november
so do i have to contact https://blockchain.info for my BCH or i lost my BCH ?

Quote from: kufixif on December 28, 2017, 04:33:05 PM

before few weeks i transferred my BTC from one wallet (https://blockchain.info) to another company wallet

& now my new wallet company published a blog post that they will give BCH to only those user who had coins before 1 August

but i transferred my coins there in november
so do i have to contact https://blockchain.info for my BCH or i lost my BCH ?

As long as you held bitcoins in your blockchain.info wallet before 1st August when the Bitcoin Cash fork happened, then you should be able to claim them by exporting your private keys into a wallet that supports BCH.

I personally used the Electron Cash wallet to get my Bitcoin Cash, but I'm pretty sure there are other options. Coinomi seems to work as well.

There will be no way to claim the Bitcoin Cash from the wallet that you transferred the funds to after November since you didn't hold any balances with them before 1st August, which was when the snapshot of the blockchain was taken.