Quote from: seyko on January 03, 2018, 02:28:10 AM

Quote from: seyko on December 23, 2017, 12:27:17 AM

I accidently locked my account by clicking the wrong link in the verification eMail from you (the one to lock the account) and now I can't even access the support site anymore because it says my account is locked.

I tried to contact the support via support ticket but when I try to login to read your answer it says my account is locked.

Please help me to retrieve my account.

This problem still persists and is getting really ridiculous..

My account is still locked because I accidently clicked the wrong link in the widthdrawal confirmation eMail from Kraken and support doesn't react at all..

I'VE WRITTEN SEVERAL EMAILS TO THE KRAKEN SUPPORT AND ALL I GET AS ANSWERS IS THAT I SHOULD LOGIN TO YOUR SUPPORT SYSTEM WHICH I'M NOT ABLE TO BECAUSE MY ACCOUNT IS LOCKED!!!

I have funds in fiat and cryptos in my account and want to access them ASAP.

Please help me out or I will start to think badly about Kraken!

no need to be log on their site to make official support :

https://support.kraken.com/hc/en-us/requests/new

you are welcolme