Quote from: jedaite on January 03, 2018, 10:58:21 PM

Quote from: Pepitorl on January 03, 2018, 10:21:32 PM

ethereum have disappeared from my account

I am trying to make an ethereum transfer, I had been in an "initialized" state for an hour, I have canceled the order, and now I do not have any euros or ethereum. The money is not in the address I was sending.

what should I do?

Thanks

PD: I sent a ticket with the same text several hours ago, I'm worried about my money

Edit:
ticket issue 1242497

It will be in your account in about 30 minutes. If not, contact support. Relax, I had this happen to me before with both crypto and fiat. Rest assured, the ETH will be credited to your account soon.

Yes, I have already created the ticket, I trust Kraken, I know that my money is safe

The action was created 01-03-18 15:52:25 +0100
Canceled 30-60 minutes later.

I thought it was going to be just minutes things, as you say

Thanks