Well, the cases are increasing:

Quote from: gozames on January 05, 2018, 08:32:39 PM

Hello,

I need some help, last 30 hours I ask cex.io to complete ETH transaction they are doing nothing not answering at all, last answer about this is I have read on there facebook page 9 hours ago that transaction is pending, I'm sure that this is lie because in explorer

I'm getting this

Sorry, we are unable to locate this Transaction Hash

Can anyone tell what should I do ?

Maybe you know phone number or anything, It's impossible to contact them I'm telling them that they should rebroadcast transactions but now one listening they are telling that this is Cryptokitties attack I'm sure it's not, it was month ago.

So please help if you know anything...

And also tell which alternatives do you like so I don't want to use them anymore.

Thanks

https://bitcointalk.org/index.php?topic=2696038.msg27790156#msg27790156

as I said in this thread, all people who have problems with exchange should hire a lawyer and report the case to the police, the exchange has ignored their clients for many months and this situation has become very alarming, people have millions of dollars retained in the exchanges

Quote from: monotheist on January 09, 2018, 05:44:21 PM

it is time for an official complaint to be filed, the total transactions are more than 15BTC which is a lot of money, unfortunately I am not in london but I am sure there are online consumer complaint forums which we can approach

hire a lawyer and report the case to the police is the only solution