Quote from: dyseac on July 26, 2013, 07:49:25 AM

Quote from: jtomo22 on July 24, 2013, 12:37:07 PM

Still no refund for me either. 29 days and counting since first ticket was logged.

Unfortunately I was a little late with submitting the Google doc ticket, which I mentioned in it about the previous ticket that was logged on support.avalon-asic.com many days prior.

I really hope Yifu will still honour the refund!

What is this talk of a Google Doc? there was nothing mentioned about said document when Yuffie said to submit a "refund ticket" through the support website?

There was this link to a Google Docs form in the last newsletter with instructions to fill it out before that Monday. I actually didn't see it at first either.

But at this point, if you want a refund and didn't fill that out, you're probably screwed (though I would fill it out anyways to try). I submitted a ticket after submitting that form and it's been completely quiet. No refund, no response to ticket, nothing. Guess I shouldn't have expected anything more. I need my BTC101.24, but we're just their customers - what right do we have to anything? I mean, it doesn't really matter if you can't keep any promises in this business, right? Roll Eyes