Post
Topic
Board Exchanges
Re: **CEX.IO Bitcoin Exchange ** Buy Bitcoins with Cards in iOS / Android App***
by
ithisut
on 12/01/2018, 19:28:18 UTC
Hi Cex


i Have a problem about resetting 2FA i open many tickets and send my account informations

many time all i got just auto e-mail it's been almost 1 month but still can't access my verified account

would you help me please i'dont know what to do... Sad


my account name: up106558762


Your issue was escalated. We expect it to be resolved in the shortest time possible.

i sent my photos and documents (again) hope you can solve this issue ASAP

thank you for your concern.


Your 2FA was disabled.

I am also having the same problem. I opened a ticket to disable my 2FA and I have already sent my documents and photos about a month ago.

Request #377099