Quote from: jvper on January 29, 2018, 11:50:49 PM

I need to alert everyone that I sent ETH to COSS Exchange on Jan 13th but my ETH balance is still 0 and nothing has been corrected ever since. I opened a support ticket on Jan 14th and they automatically answered they could take up to 10 days to answer.

Worse than that, History shows the following:

Jan 13, 2018, 6:21:34 PM ETH withdrawal (processed) Token Withdrawal Smart Contract Execution Fee

I withdrew nothing. Nothing was credited to my COSS wallet either. All token balances show zero. The Ether are actually still on COSS Ethereum wallet as can be seen on Etherscan. They simply scammed my Ethers and do not respond!

Be aware of these scammers!

There were a lot of problems with the ETH blockchain at that time but since then they have resolved the issue, do you want to PM me your username and email and I will directly DM COSS-RUNE on slack with your problem so he can expedite the issue. I am a moderator in the slack. Or if you are a member of the slack already send me qiwoman2 - THE COSSINATOR your details I will DM RUNE in the admin room.

. We DON'T want any unhappy campers and we can try to resolve your problem. ONE THING COSS isn't is a scam, they are compliant with all Singapore regulation and believe me if they were, they would be shut down by the Singaporean authorities in no time. There is a back log of tickets in Support at present but there is NO scam and they are trying their best to keep adding more staff.