Quote from: pugman on February 20, 2018, 01:47:16 PM

Quote from: anthonycharles on February 20, 2018, 07:03:27 AM

did you get this resolved? I have the exact same issue.

Did you contact the support?
You can contact their support here: https://c-cex.com/?id=support
You can also try sending a PM to the C-Cex account on this forum: https://bitcointalk.org/index.php?action=profile;u=220467
Soon enough your issue should be solved as the C-cex account is a bit more active than most of the exchange's accounts.

Quote from: lookup21 on February 18, 2018, 06:23:42 AM

I have same problem and got same reply last week, they asked me if I want to remove my account Huh

but then they told me to go to this link https://c-cex.com/?id=remove2fa but I still can't remove 2FA from my account and support always full Undecided

If you be patient much,your issue will be solved. Don't ya worry.

I have the exact same issue since 10/2017, ive tried everything with the support, and as everyone, i only get the question about deleting my account... because 2FA reset link is not working...

How long do i need to be patient before not getting only automatic answers from the support of C-CEX ? Is there human behind the support section ?