Quote from: Kraken-Septimus on February 15, 2018, 07:00:12 PM

Quote from: Ilanoh on February 07, 2018, 09:50:08 PM

I got my ripple back,

I don't know exactly when, but about 2 months later

Thank you Kraken for not setting up transaction like everybody else... I lost a lot of money thanks to you

Hi Ilanoh. When you withdraw Ripple from Kraken you would need to specify the tag that should be applied. If this was not inputted by you, the funds would need to be recovered from the exchange that you sent them to.

Quote from: mwmanoh on January 28, 2018, 06:39:49 PM

In my book, Kraken and Bithumb both suck. I did finally get my deposit from Kraken to Bithumb after 20 days, which is not acceptable. I immediately transferred my XRP out and will never do business with ethier ever again.

Hi mwmanoh. This is not an issue with Kraken withdrawals. Our withdrawals are working normally.

Kraken_Septimus. I also didnt get my 6443 XRP to bithumb. it's about a few hours already. My transfer from Bithumb which happened simultaneously worked just fine and i got the deposit within 2 minutes.

I do not want to wait 3 months for my money. Please do not blame me or others for not having entered deposit tag. That is insulting. Please restore the XRP back to my account immediately. I already submitted a ticket just now. You need to warn all your users not to transfer XRP to Bithumb. I cannot believe you guys have not fixed this issue after all these months.

Check my transaction here https://xrpcharts.ripple.com/#/transactions/48F24E8A9C6467567A173AC2E0E6C72019B9262B9EA46275CB4E00E520717796