Quote from: cam365 on March 12, 2018, 01:48:55 PM

So I managed to recover my Neutrons from a backup wallet.dat I had so for a while the wallet was showing my balance with no problems. Now, however, after downloading the bootstrap from the Neutron website and overwriting the files/folders in my Neutron folder (excluding wallet.dat) the wallet is now showing 0 balance again! >> https://imgur.com/a/2uJvH

It still recognises that there was a deposit made on 2 Oct 17 but why is it showing as 0 balance? The block explorer still shows the balance is there for this address -
http://www.presstab.pw/phpexplorer/NTRN/address.php?address=9oVpxD1jxgd8ZDxA6d4q5p1bUA3LLwcN2S

I also noticed this in the transactions screen >> https://imgur.com/a/lif1v

Is there something in the above screenshot that is meant to explain where my balance is?

Thanks again

Your Balance is 11,225.093586 NTRN as is indicated in the explorer, I see an orphan reward, are you using wallet v2.0?
In the overview tab what is the balance?

If your missing coins try fix the wallet with with the command -rescan

VPS must be ran like:
neutrond -rescan

Windows Wallets:
You must open your command prompt(cmd)
Navigate to where your Neutron-qt_v2.0.0_windows.exe is, run:
Neutron-qt_v2.0.0_windows.exe -rescan

For customer support you can go to the Neutron Discord Group