Quote from: Theb on March 13, 2018, 04:51:58 PM

Quote from: lite on March 13, 2018, 04:17:04 PM

Quote from: SaShiRaJaVu on March 12, 2018, 09:25:53 PM

Quote from: adaseb on March 12, 2018, 08:49:59 PM

I've had a similiar issue also.

I had an account in 2015 and lost my phone and couldn't get the 2fa back and had to make a new account.

When I contacted support back in 2015-2016 and they said that since the account has zero balance to just make a new account because then I won't have to go by the verification process.

It was a really difficult situation for me too,i would rather start using a new account than looking for my old account because it was hard for me to find my IP address i was logged in while using the site in the first place and second of all i do not remember my wallet address,i have activated 2 fa ,but now even that is not viable because there was an phishing attempt,to be frank if there was balance in your account,it would be hard for anyone to prove his ownership and that will be a really bad situation. Wink

Yeah, that would suck. i think PD should send email to us with details like IP address/device from which we logged in successfully(like exchanges do), we would have records of all log-in/IPs if they did this. also it would be wise to have a different wallet for gambling transactions, it would be easier to locate deposit address or you could just add a little description. Wink

Now that is some kind of security where I only see it being implemented by google to their gmail services. Every time I log in to an unknown desktop Google will automatically notify my android phone and it wants to confirm me that I am the one logging in my account, they also keep track of the ip addresses being use. In my personal opinion, I don't think it would be necessary for PrimeDice, but if its members insist then it wouldn't hurt them as your personal information will only be sent to your email.

I think the reason why they do this is so you make a new account and you get a new deposit address.

They are worried in the situation that someone's email could of been hacked and they give access to an empty account which has the possibility of having a deposit sent to it by the unsuspecting original user.

Hence they rather just make you create a new account and avoid this risk.