You are lying. We never ignored you. We answered you via tickets and forum. We explained to you, why we do not process this type of transactions - because we lose money in these operations. We are not going to risk the money of our good customers, who follow simple rules. If you are unable to fulfill simple requirements and specify correct payment details, then complain to yourself, it is your mistake and your fault. We don't understand why you are claiming against us - it was you, who made a mistake, not us. Once again: we do not handle incorrectly sent transactions, and there is a clear warning about this in the deposit form. If you didn't read the previous answers, I will repeat for you again, and state again, that we don't have another answer.