Quote from: Paladin69 on October 13, 2013, 03:43:14 PM

Quote from: Bitcoinorama on October 13, 2013, 03:40:48 PM

Quote from: Paladin69 on October 13, 2013, 03:39:38 PM

I need one of the 4 boards in a Jupiter RMA'd or something. KnC must not be working weekends. They aren't answering e-mails. I have always had a reply within 12-24 hours, unless I am being ignored. Which doesn't bode well if I need refunds for November.

Customer service is not working weekends.

okay, thx.

This whole thing is becoming nerve racking. Time is of the essence.

I feel your pain. I'm in the same boat. I'm hoping that their turnaround time on RMA's are quick.