Quote from: Dreadmand on October 18, 2013, 08:16:07 PM

Quote from: FoolPartedWithMoney on October 18, 2013, 07:41:01 PM

Quote from: Henchman24 on October 18, 2013, 03:42:31 PM

My shipment appears to be sitting in OH with the following status:

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12 Clearance event CINCINNATI HUB, OH - USA 4:48 AM

Under "Further Details":

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The Clearance process for this shipment is on-going with additional details required for clearance

and under "Next Step":

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The clearance process will continue once the additional details are provided for clearance

Is this something out of the ordinary, or do all international shipments to the US go through this?

I just hope it doesn't end up being seized by customs.

I am so disappointed with the switch to DHL. The very least they could of done was to give you the option to choose. I paid for UPS and expected UPS because of their timely express shipping. 1st my Saturn's status was changed to shipped on the 15th and it wasn't actually shipped until the 16th. Then I had to email customer support for my tracking that I didn't receive. Today on the 18th it is now stuck in the CINCINNATI HUB, OH - USA with the status "The Clearance process for this shipment is on-going with additional details required for clearance". After talking with DHL customer support they say it will take 3-5 days to be inspected before it is released. My projected delivery date is October 23rd. The final destination is East cost USA.

DHL is NOT the fastest option to ship our miners. And I'm pretty sure they are also the cheaper option. I wonder how much money KNC has saved using them. This just goes to show how a select few complainers can F*** UP things for the majority of others.

That is a lot of lost mining time. Probably another thing to consider when getting refunds.

Thanks for sharing.