Quote from: Paladin69 on November 06, 2013, 06:34:54 PM

'orama,

Can you ask Sam to make a better deal for November orders?

$7K @ a diff of 148m was acceptable.

$5K @ a diff of 600-700m by the time they arrive is simply not a good deal at all. Buy two get one free perhaps to avoid the hassle of refunds?

Quote from: Paladin69 on November 06, 2013, 06:57:37 PM

Hell even BFL was kind enough to send out Single boards first for me when I needed an RMA. I can't believe I am praising BFL over KnC at this point.

Quote from: Paladin69 on November 06, 2013, 04:13:45 PM

I was never compensated for downtime and KnC doesn't have any sort of advanced RMA.

November products are way overpriced.

I'm not very excited for a new 16/20nm chip. They claim to be grateful to customer's that helped put them on the map but I have yet to see that.

Quote from: Paladin69 on November 06, 2013, 08:23:07 PM

Quote from: CYPER on November 06, 2013, 07:26:12 PM

I was even told directly over the phone that my status as a customer was less important compared to those who ordered in June/July, because I didn't help them fund the initial costs. What kind of a company says that to a customer Huh

Wow, that's a really shitty thing to say. The price of the November orders proves they care about those people even less. Now that BTC is in the news again, I'm sure they will sell easy to new suckers.

You are either on your period or you have an agenda. So please share with us your agenda.

Quote from: The Avenger on November 06, 2013, 07:44:33 PM

Quote from: timmmers on November 06, 2013, 07:05:08 PM

In a gold rush the guys selling shovels don't break the miners legs with them..they need those guys to come back and buy again.

They don't seem to care. They don't seem to realise that for many, this will be how their whole affair will be remembered:

ORSoC: Amazing

KNC:
Poor/Zero communication
Over promising and under delivering to ~40% of customers
Rude/unfriendly/stroppy customer service
Ignoring customer emails
Inability/unwilling to answer phone during regular office hours
Underprepared and understaffed
Stubborn/rigid RMA policy

I haven't really understood the rage in Bitcoinorama until i clicked on your last posts and i saw that the last ~350 posts are all in this thread flaming KnC. You never posted your order number, but by now you should've got your unit. Did you? If yes got any proof? On whose payroll are you?

Quote from: Bargraphics on November 06, 2013, 08:26:44 PM

I can count the number of people that have (Serious) issues with KnC on one hand.

I'm talking about the people that are on here every day hooting and hollering about how bad of a company KnC is because of this and that.

Having 5 Disgruntled customers out of ~8,000 units shipped isn't so bad.

While I'm aware there are more issues than this, it seems the majority of customers are getting fixed by Firmware or their RMAs seem to be working.

Finally someone else noticed this