Please answer the following quetsions (to make it easier for us to help you):
- What versions are you using: Nano s firmware, bitcoin chrome application, bitcoin application (on the nano s)?
I'm using firmware 1.3.1 - I have not updated my Ledger yet in fear of losing anything. I'm also using the standard Chrome Apps.
- Did you verify the receiving address on your nano s when clicking 'receive' in the bitcoin chrome app?
Yes
- Does the address show up under 'Options' -> 'Tools' -> 'Sign message' from the drop-down menu?
No
- Did you verify wether the copied(?) address from the receive-tab matched the address when pasted (to eliminate clipping malware)?
I never copied or pasted the address, I took a photo of it and copied it correctly (checking 5 times before sending)
- Is this the 'first' time you are using your nano s? Did it work (without a flaw) previously?
It worked fine when others were transferred on the same day (I also transferred BCH & LTC which were received ok).
If you have 24 seed words than you should update to latest firmware because of security vulnerabilities which have been found.Maybe with new firmware your problem can be solved,but I doubt this because of what you wrote.
If address is not show under option "Sign Message", then it is not part of your wallet,and this we can conclude by the fact that you admit you never copy/paste that address which is usual and safe way to do that.You take that address in a photo,and then you typed it manually in the wallet from which you sent
BTC to Ledger Nano S.
If this is not a problem with wallet sync or outdated firmware,then problem is that you typed that SegWit address incorrectly.